1. Introduction
Welcome to UrbanNest ("we," "our," or "us"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services. By using our website, you consent to the data practices described in this policy.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
- Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you send a booking request via email or otherwise contact us.
- Usage Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site. This data is used for analytical purposes and to improve our website's performance.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:
- Process your booking requests and respond to your inquiries.
- Communicate with you regarding your stay or any questions you may have.
- Improve our website, offerings, and overall guest experience.
- Monitor and analyze usage and trends to enhance the functionality of the site.
4. Data Protection
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Data Retention
We will only retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use, and the applicable legal requirements.
6. Your Rights
You have certain rights in relation to your personal data. Depending on the jurisdiction, you may have the right to:
- Request access to the personal data we hold about you.
- Request that we correct any inaccurate personal data.
- Request that we delete your personal data.
- Object to the processing of your personal data.
To exercise any of these rights, please contact us using the contact information provided below.
7. Third-Party Links
Our website may contain links to third-party websites and applications of interest that are not affiliated with us. Once you have used these links to leave our site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
8. Changes to This Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: urbannest@gmail.com